Privacy Policy

This Privacy Policy complies with Google Play’s User Data Policy and Apple’s App Store Review Guidelines, and explains how we handle personal and sensitive user data in accordance with applicable data protection laws and regulations

Welcome to AutoMS, an automotive garage management system developed and operated by Samko Automotive Solutions (SCANCARZ).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile and web applications (collectively, "App").

By using AutoMS, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the App.

1. Information We Collect

A. User and Account Information

•Name, phone number, email ID

•Business name and address

•Login credentials

B. Vehicle and Service Data

•Vehicle registration number

•Service history

•Service job card details

•Vehicle diagnostics and repair information

C. Payment and Billing Information

•GST number (optional)

•Invoice records

•Mode of payment

D. Device and Usage Data

•Device type and OS

•IP address

•App usage patterns (for analytics)

E. Personal and Sensitive Information

AutoMS collects personal and sensitive user data such as email addresses, phone numbers, and location (if applicable), which are used solely for providing core app functionalities.

•Contact information (email, phone number)

•Business location data (if location services are used)

•Device information for authentication

2. How We Use Your Information

We use the information we collect to:

•Provide and manage the AutoMS platform

•Generate job cards, invoices, and service records

•Send alerts and notifications

•Improve user experience and performance

•Provide customer and technical support

•Comply with legal obligations

3. Data Sharing Policy

A. Shared Vehicle Service Data

To improve service experiences and offer better technical insights, AutoMS may share non-personal vehicle service data across the AutoMS ecosystem.

This data is shared for analytical, training, and industry development purposes.

We do not share any customer-identifiable data with third parties or other users.

B. Third-party Service Providers

We may share limited data with trusted third-party service providers who assist us with:

•Cloud hosting and backup

•SMS/email alerts

•Payment gateways

•App analytics

These providers are contractually bound to keep your data secure and confidential.

4. Data Security

•All personal and sensitive data is transmitted over secure HTTPS connections and encrypted both in transit and at rest.

•We implement industry-standard security measures including encryption, access controls, and regular security audits.

•Personal data is never shared with third parties without explicit user consent.

However, no online platform is completely secure, so we cannot guarantee absolute data security.

5. Data Retention

We retain user data for as long as your account is active or as necessary to provide services.

6. Your Rights

You have the right to:

•Access and review your data

•Request correction of inaccurate data

•Request deletion of your data (subject to legal requirements)

•Withdraw consent at any time

To exercise these rights, contact us at: support@automs.in

7. Children's Privacy

AutoMS is not intended for use by individuals under the age of 18.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, you may contact us at:

Samko Automotive Solutions (SCANCARZ)

support@scancarz.in

www.scancarz.in

+91-XXXXXXXXXX